Due to the perishable nature of food items, refunds are handled carefully.
1. Eligible Refund Scenarios
Refunds may be issued if:
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Food delivered is spoiled or unsafe
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Incorrect food item delivered
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Order not delivered
2. Non-Refundable Cases
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Change of mind after delivery
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Taste preference issues
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Delayed delivery (unless extreme)
3. Refund Process
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Refund request must be raised within 24 hours of delivery
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Requests can be sent via email or customer support
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Approved refunds will be processed within 5–7 working days
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Refunds are credited to the original payment method via Razorpay
Refund Support: sales.foodies@coriander.co.in
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